How do I apply for a voucher and what information is required?
You can apply for an Active Kids voucher through the MyService NSW Account. To do this, you'll need to log into or create an Account and select the ‘Active Kids’ icon under Services.
When creating a MyService NSW Account, you'll be asked to provide your contact details including a mobile number and email address.
As part of the Active Kids voucher application you'll need to provide your child’s name, date of birth and Medicare number. There are also some questions to gather basic information about your child’s current activities and height and weight. Responding to these questions is optional.
You can apply for one voucher for each child. Each voucher can only be used for the child that is displayed on the voucher, and vouchers cannot be combined. Each child is entitled to claim one voucher per year.
Each child must be school-enrolled, home-schooled or enrolled in secondary school education at TAFE NSW or equivalent at the time of application.
What if my child exists on two Medicare cards?
If your child exists on more than one Medicare card, use the card that Medicare issued to you for your child.
How will I receive the Active Kids voucher?
If your application is approved, a voucher will be displayed at the end of the transaction and emailed to the nominated email address for your MyService NSW Account. The voucher displays the student/child's name, voucher number, expiry date and value of up to $100.
If you need to access the voucher information after the transaction is complete, you can do this through your MyService NSW Account. There is no requirement to print your voucher. Approved activity providers or sports clubs only need the voucher number and expiry date when processing your registration.
You'll be able to see the status of your child's voucher in your MyServiceNSW Account. The voucher will show as either 'Available' if you haven’t yet used it, or 'Redeemed' after your provider has applied for the discount and been reimbursed by Service NSW.
How do I apply for a voucher if there is no internet access or I don’t have a mobile number or email address?
You can visit a Service NSW service centre and a digital representative can help you set up an email address (if required) and assist you in creating your MyServiceNSW Account before applying for the voucher.
How do I change the height/weight details for my child in the voucher application?
Unfortunately, we cannot change your child's height/weight once the application has been submitted. You can provide the correct information when you apply for another voucher next year.