COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. 

Our online transactions are available 24/7. For assistance visit COVID-19.

Service NSW Mobile App

Access government services easily and stay COVID Safe

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Download today for:

  • COVID Safe Check-in
  • COVID-19 digital certificate
  • COVID-19 resources
  • Digital licences 
  • Driver licences verifier
  • Vehicle registration checks and renewal
  • Fines and demerits


COVID Safe Check-in

Check in to a participating COVID Safe business using COVID Safe Check-in.

You’ll be notified via the Service NSW app, phone or email if there’s an outbreak at the location you’ve visited.

COVID-19 digital certificate

You can add your COVID-19 digital certificate to the Service NSW app to prove your vaccination status when you check in to a venue.

NSW Digital Driver Licence

Use the NSW Digital Driver Licence the same as the plastic card. You can show Police or prove your identity and age. 

Verify licence scanner

Check any other digital driver licence to verify it’s genuine. 

Simply scan another licence and cross check the name you receive with the licence itself. The scan will also indicate if the licence holder is under 18, making it easier to verify age. 

Other licences

Add more personal credentials to your app including: 

  • Boat driver licence
  • Digital general construction induction card (digital white card)
  • RSA/RCG competency card 
  • Recreational fishing fee
  • Working With Children Check Clearance

Registrations, fines and demerits

Manage your vehicle and vessel registrations. 

Keep on top of your penalties by viewing your roads-related fines and associated demerit points. 

Search any NSW vehicle plate to view general vehicle registration information.

Support information

Device operating system

It’s important to keep your device operating system updated so that you’re always using the latest version available by the device manufacturer. 

Our app works best on: 

  • Android version 6.x (Marshmallow) and higher
  • iOS 12 and higher

Lower versions of operating systems may no longer be supported with important security patches. If you have a compatible device, consider upgrading to the latest operating system. You can usually check for updates from the device’s system settings. 

Security checks 

Keeping your personal information secure is as important to us as it is to you. The Service NSW mobile app has been built with your security in mind.

We use some third party services provided by Google and Android to help decide if the phone or device your information is stored on is secure. 

Get more information about non standard software.

Device permissions

The Service NSW app is built with your privacy in mind.

You can choose to set up simple sign in, which will access your device’s biometric sign in hardware.

You can also allow the app to use your device camera, so that you can check in to a COVID Safe Business and use the Digital Driver Licence verifier.

You can remove these permissions at any time using your device settings.

If a future version of the app requires a new special permission to deliver some functionality, we will tell you clearly why the app needs it and ask you to allow access.

Android users 

Play Store lists a record of all permissions from older versions of the app.

Special permissions in previous versions of the app were always related directly to features and functionality which existed at the time. 

Permissions for the current version of the app will always be listed in the mobile app version view of the Play Store listing.


Your feedback helps us to build stronger, faster, better app experiences for you. We’d love to know what you’d like to see in the app. 

Share your feedback online

Give a review on the App Store or a review on the Play Store.