COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. Read about the COVID-19 assistance available for NSW residents and businesses. 

Our online transactions are available 24/7. Call 13 77 88 for assistance or visit COVID-19.

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Guide to making an insurance claim 

The NSW Small Business Commissioner’s quick guide to making an insurance claim can help businesses through the claims process to get paid quickly and smoothly after a disaster or disruption.

Insurance Council of Australia

The Insurance Council of Australia has made a Catastrophe Declaration for parts of NSW affected by the floods and storms in March, to activate services and support for affected businesses and homeowners. To access support, call the disaster hotline on 1800 734 621.