COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. Read about the COVID-19 assistance available for NSW residents and businesses. 

Our online transactions are available 24/7. Call 13 77 88 for assistance or visit COVID-19.

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Not-for-profit organisations in NSW may be able to access COVID-19 support through the following programs.

JobSaver payment

Applications for the JobSaver payment are now closed.

If your not-for-profit organisation did not meet the eligibility criteria for this payment, or if your application was refused, you may still be able to access financial support by applying to the COVID-19 business hardship review panel.

If your organisation is a social support or animal welfare not-for-profit that has experienced a decline in turnover between 15% and 30% due to public health orders, you may still apply by calling us on 13 77 88.

2021 COVID-19 micro-business grant

Applications for the COVID-19 micro-business grant are now closed.

If your not-for-profit organisation did not meet the eligibility criteria for this grant, or if your application was refused, you may still be able to access financial support by applying to the COVID-19 business hardship review panel.

2021 COVID-19 business grant

Applications for the COVID-19 business grant are now closed.

If your not-for-profit organisation did not meet the eligibility criteria for this grant, or if your application was refused, you may still be able to access financial support by applying to the COVID-19 business hardship review panel.

COVID-19 business support hardship review

If your not-for-profit organisation is not eligible, or if your application was refused, for the 2021 COVID-19 business grant, COVID-19 micro-business grant or JobSaver payment, you may still be able to access financial support by applying to the COVID-19 business hardship review panel.

Further criteria and some exclusions apply. For more information, visit COVID-19 business support hardship review.

Social sector support fund

Not-for-profit and charity organisations in the social, health, disability and animal welfare service sectors that have experienced increased demand for services, reduced revenue or disrupted staffing may be eligible for a grant or direct payment from the NSW Government under the social sector support fund.

If your organisation wasn’t eligible for JobSaver, you may be eligible for a social sector support fund grant. For more information, visit Social Sector Support Fund.

COVID-19 Aboriginal community response grants program

If you have an Aboriginal-run or controlled not-for-profit group or organisation that supports the health and wellbeing of Aboriginal people impacted by COVID-19, you may be eligible to apply for a COVID-19 Aboriginal community response grant. Grants between $1,000 and $10,000 are available.

Eligible organisations can use the grant for projects that address:  

  • social and emotional wellbeing support
  • keeping communities connected
  • responding to immediate needs
  • advocacy and community information.

Eligibility criteria applies. For more information and to apply, visit COVID-19 Aboriginal Community Response Grants Program.

Applications close on 19 November 2021.

Small business fees and charges rebate

Not-for-profit organisations that have total wages below the NSW Government 2020–21 payroll tax threshold of $1.2 million and have an Australian Business Number (ABN) registered, or are physically operating, in NSW may be eligible for a $1,500 rebate on government fees and charges.

The rebate is available until June 2022. For more information and to apply, visit Apply for the small business fees and charges rebate.

Small and medium enterprise (SME) guarantee scheme

Not-for-profit organisations with up to $250 million turnover per year may be eligible for the SME loan guarantee scheme. The scheme guarantees 80% of the value of eligible business loans to not-for-profit organisations impacted by COVID-19.

Loans are available until 31 December 2021.

For more information, visit the Australian Banking Association's website.