Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.


ALDI is now open from 8.30am to 7pm.

They have amended their trading hours to give their employees more time to look after themselves and their families, keep their shelves stocked, and allow thorough cleaning of the stores.

All stores have 1.5 metre physical distancing guidelines marked at checkouts, and entry is limited to between 70 and 100 people at a time, depending on the size of the store.

Product limits have been implemented so all customers get a fair share.


Coles have introduced special Community Hours from Monday to Friday:

  • Tuesdays to Thursdays between 7am and 8am are reserved for emergency services and healthcare workers
  • Mondays, Wednesdays and Fridays between 7am and 8am are reserved for elderly customers and those in need of assistance, as well as carers, friends and neighbours who shop on behalf of vulnerable customers.

The Coles Online Priority Service (COPS) provides a delivery service for vulnerable customers who are unable to get to a store. They also have a Click & Collect option for the carers, family and neighbours of those eligible for COPS.

The Coles Community Box is delivered direct to homes, and contains enough nutritious items to support 2 people aged 65+ for 7 days. The box also includes household essentials.


IGA is providing a Priority Shop home delivery service for vulnerable customers that offers a choice of 4 different package options:

  • the essentials
  • pantry plus
  • dog pack
  • cat pack.


Woolworths provides a Priority Assistance service with dedicated delivery windows for eligible customers.

They are also providing a Basics Box which includes:

  • household essentials
  • breakfast items
  • lunch and dinner items
  • snacks.