Free mail redirection
Tenants, landlords and homeowners
You can call 13 32 20 for assistance, if you're:
- a tenant or landlord whose rented property is affected by the floods
- a homeowner with a complaint about tradespeople and their flood remediation home building work
- impacted by flood related issues, such as cancelled accommodation, weddings and services.
Rent and bond support
If you're unable to return to your home due to the floods and need support to enter the private rental market, you can contact the Department of Communities and Justice (DCJ) Housing Contact Centre on 1800 422 322.
A rental bond loan and a grant for advance rent may be available.