Service NSW is here to help people and businesses impacted by the severe storms and floods.
Back Home grant
Financial support to restore your property or replace essential household items.
Property assessment program for owners whose property has been damaged or destroyed.
Rental support payment
Support for people in highly impacted suburbs who need short-term accommodation.
Disaster relief payments and grants available for people directly affected by storms and floods.
Information on the relief packages and financial and practical assistance available to businesses.
Disaster Assistance Finder
Complete our online questionnaire to receive a personalised list of available programs and services.
Service NSW customer care
Book an appointment
Our flood recovery customer care service provides personalised one-on-one support. Make a booking to speak to a customer care specialist.
Find a recovery centre
Information and access to services including accommodation, financial assistance and replacing lost documents.
Emergency contacts and services
NSW floods registration
Service to register, find and reunite people after an emergency:
Support and resources
Find the services, information and resources you need to help you recover after a storm or flood.
Find out about support for your home and household items.
Advice on cleaning up and managing waste removal.
Find out about disaster assistance available from the Australian Government.
Natural disaster declarations have been made in local government areas across NSW.
Traffic, road and rail closures and information on concessions and refunds available for vehicle and boat registration and licences.
Documents that have been damaged or destroyed can be replaced or reissued free of charge.
Find out about reducing the risk of illness and infections.
Services and resources for mental health.
Get access to assistance for livestock, pets and injured wildlife.
Advice and support on insurance and legal matters.
Search this directory of local organisations for support near you.
Donate or volunteer
Find out where to donate, and how your donations help.
Register as an emergency volunteer in response to the NSW floods.