Service NSW news articles and media releases are point-in-time statements. Please note the date of issue.
Before the NSW Government introduced the free Energy Switch service, Kaushik Saksena from North Parramatta felt he was at the mercy of his electricity provider.
"With electricity prices constantly rising in Sydney I used to dread getting the quarterly bill, not knowing how many hundreds I'll be out of pocket," Kaushik said.
The Energy Switch service was launched in late 2018 and helps customers find a cheaper electricity plan.
For Kaushik, gone are the days where "it’s confusing to read the bill to see if you are getting the right deal or not. Using Energy Switch made making decisions about electricity so simple."
Kaushik was able to use the Energy Switch comparison tool to easily compare his current electricity bill with better deals to save on his energy costs.
"The process just wanted me to upload my bill in an easy to use tool and then it gave me a list of options for electricity providers who are already cheaper than my current provider," he said.
"I was surprised to find that I could save almost $600 in my annual electricity cost, just by using Energy Switch."
Research carried out by Service NSW found 70 per cent of NSW households pay too much for electricity, particularly customers who haven’t switched for more than 12 months.
Kaushik encouraged people to use Energy Switch for themselves to search for the best energy deal for them.
"I think the people of NSW will be saving a lot of money in their electricity bills just by using this new service," he said.
"I didn’t know that I was overpaying for my electricity and Energy Switch brings that to life for me. All I have to do is click whom I want to switch to - it’s that simple!"
Energy Switch has so far saved around 6,000 NSW households more than $2.5 million in electricity costs. It can be accessed for free in-person across all Service NSW Centres and online.