Service NSW news articles and media releases are point-in-time statements. Please note the date of issue.

There is a current and ongoing gas supply outage impacting the areas of Bathurst, Lithgow, Oberon and Wallerawang. This event commenced on 2 November and is being investigated.

This is a local but large-scale, significant interruption to the supply of gas hampered by local flooding events.

Service NSW is here to help people impacted by the gas outage. If you or your household are vulnerable and need immediate welfare assistance with food or material aid – for example blankets, heaters, or warm clothing – while awaiting the restoration of your gas service, call us on 13 77 88, Monday to Friday 7am to 7pm.

More information

Jemena is the company responsible for gas retail in these areas. It is not necessary to notify them about the outage as they are working to reconnect supply. If you have safety concerns, please call Jemena on 131 909.

For all other emergencies, call Triple Zero (000).

Media enquiries

For all media enquiries, please email media@customerservice.nsw.gov.au