The Service NSW digital team is working with NSW Fair Trading to develop an online Owner-Builder permit application process that is to replace the current paper document process. 

We want to hear from people in the process of applying for an Owner-Builder permit or who have done so recently. We would like their feedback on the current process and help design the Service NSW online experience. To help with the redesign we will be holding workshops in Sydney from 25 January-5 February, 2016.

If you or any of your family or friends live in the Sydney area, currently have an Owner-Builder permit or are considering applying for one, and would like to assist us in helping to design the new application process please let us know.

Interested parties should email info@service.nsw.gov.au no later than close of business 21 January, 2016.