He was once a workplace relations lawyer and is now Director of Product Management for the Easy to do Business program.

Georgos Papanastasiou has always had a natural interest in government and wanted to achieve something for the greater good.

“Because there are so many small businesses in NSW, what I’m doing today is actually going to make a difference,” he said.

“We all work closely in making big decisions with the customers in mind… It’s all about getting out there and talking to real people.”

By working with customers, Mr Papanastasiou said he and the team make better decisions, delivering better products and services.

“The challenging elements and making progress in those is what makes it rewarding... It’s really motivating and satisfying.

“Easy to do Business makes all the steps you need to go through to start a small business really simple,” Mr Papanastasiou added.

Instead of waiting up to 18 months and filling out up to 48 forms, customers can now open a small business by talking to a Business Concierge:

  • Call 13 77 88

  • Email easytodo@service.nsw.gov.au

Learn more about Easy to do Business.