Transport Concession Entitlement Card

Job seekers and approved Centrelink customers may be able to get cheaper public transport. 

To access cheaper fares such as concession Opal cards you need a Transport Concession Entitlement Card. You must carry your entitlement card when travelling with a concession Opal card.

It's free to apply for the entitlement card.

Apply for a card

To apply for an entitlement card refer to the Transport for NSW website.

Renew or replace your card

You can renew online up to 21 days before your card expires.

If your card is lost or stolen, you can order a replacement online. A replacement fee may apply.

Until your renewal or replacement card arrives, you must use an adult Opal card or adult ticket.

If your personal or contact details change, you can update the details on your card online.

To to renew, replace or update your entitlement card refer to the Transport for NSW website.

Concession Opal card

The concession Opal card gives you cheaper fares on the Opal network. 

You must carry your entitlement card when you travel on your concession Opal card.

To order your concession Opal card refer to the Transport for NSW website.

Regional travel

Eligible job seekers and approved Centrelink customers can get concession fares on NSW TrainLink Regional services. Note concession fares are not available for sleeping berths on NSW TrainLink Regional services.

Have your Transport Concession Entitlement Card with you when you book for NSW TrainLink Regional services.

For regular local bus services outside the Opal network check with your Local Transport Operators to find out if you're entitled to concession fares.

Send feedback

Use the general enquiry form on the Transport for NSW website if you have feedback on this service.

Last published: 8 April 2026