Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Accepting payments 

The regional seniors travel card can be used at Australian retailers for travel-related purchases in-store, online or over the phone.

Merchant category codes

You can accept regional seniors travel card payments if your business is using one of the following travel-related merchant category codes:

  • 5541 – Service stations (with or without ancillary services)
  • 5983 – Fuel
  • 5172 – Petroleum products
  • 5542 – Automated fuel dispensers
  • 4121 – Taxis
  • 4131 – Bus lines
  • 4111 – Local/suburban commuter passenger transportation
  • 4112 – Passenger railways
  • 763 – Agricultural Co-operatives

Merchant category codes are used to classify businesses by the type of goods or services they provide. If you’re not sure which merchant category code you’re using, you can check with your merchant acquirer or payments provider.

Fuel payments at service stations and mixed businesses 

After putting fuel into their car, the cardholder (or a staff member) will need to swipe the regional seniors travel card in a point-of-sale terminal. The cardholder will then need to select ‘credit’ (not ‘savings’ or ‘cheque’), and enter their personal identification number (PIN). 

The transaction will be accepted if you are operating with a service station or fuel category code. 

Online and over the phone payments

The card can be used for one-off payments online or over the phone. Cardholders will provide their card number, card expiry date and CVV number (the CVV number is the 3-digit card verification value found on the back of the card).

The transaction will be declined if your business is operating under a non-travel related merchant category code. 

Card balances, split payments and contactless payments

If the total cost of the transaction is more than the card balance, you can ask the cardholder to:

  • pay the outstanding balance in cash or by using a different card (if you accept split payments), or
  • use an alternative method of payment for the entire purchase (if you don’t accept split payments). 

The regional seniors travel card is not designed for contactless payments (tap and go, payWave).

To check their balance, cardholders can contact card services 24/7 by: 

More information

By applying for the card and accepting the regional seniors travel card terms, cardholders are aware that:

  • the card is to be used for travel-related purchases only, and 
  • if a retailer does not accept the card, they will need to use an alternative form of payment.

Disclaimer

The regional seniors travel card is provided by Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714. Conditions apply. For further information, please read the Product Disclosure Statement and Terms and Conditions. The information on this website does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. This information is current as at January 2020.