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Sign up for user research with Service NSW

We're talking with people like you to understand your experiences and make our digital services even easier for you to use.

Here's how it works

1. Fill in the form below.
Your details will only be used by Service NSW to organise research sessions and will not be shared with third parties.

2. We contact you.
We will only contact you to provide information about a research session such as time, location and incentive and to find out if you'd like to attend.

3. Share your thoughts with us.
Research sessions generally last 30 minutes to 2 hours at varying times and locations in Sydney. They may be done individually or in groups and can be lots of fun.

4. Receive your incentive.
We offer incentives (usually in the form of gift vouchers) at the end of research sessions.

If you have any questions or need to change your details, email

Use no more than 10 numbers with no spaces or symbols.

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