Introduction

A Companion Card is for people with a significant and permanent disability. When a cardholder buys a ticket at selected venues and facilities around NSW, their carer or companion will be given a second ticket at no charge.

You can apply for a Companion Card by completing a form.

Eligibility

You're eligible for a NSW Companion Card if:

  • you're an Australian citizen or permanent resident, and live in NSW
  • you're a person with significant and permanent disability
  • you can provide medical or allied health reports that confirm a lifelong need for carer support when accessing the community
  • the use of aids and other technologies do not meet your needs.

Note: Eligibility for the National Disability Insurance Scheme (NDIS) does not mean you’ll meet the NSW Companion Card criteria.

What you need

  • your personal and contact details
  • the PDF form – 'Cardholder Application Form'
  • your health professional or service provider to complete 'item 5' of the application form
  • one passport size colour photo (high quality and against a neutral background) – JPG file only
  • copies of reports confirming your diagnosis and support needs.

How to apply

  1. Select the 'Download PDF form' button.
  2. Complete the form and gather your supporting documents.
  3. Email your application to the address on the form  or post it to:
    Companion Card
    Locked Bag 5000
    Parramatta NSW 2124

More information

  • Companion Cards cannot be issued if there is a chance that you may become independent in the future as a result of treatment/management, training, recovery or developmental improvements.
  • If you're unable to complete the application form yourself another person can complete it on your behalf.
  • Companion Cards are issued in your name and you choose your carer or companion in each instance.
  • When booking or buying tickets from an affiliate ensure you show them the Companion Card.
  • If booking over the phone, tell the operator you have a Companion Card before you pay, and show your card once you get to the venue.
  • A list of venues and events where you can use your Companion Card is available on the Companion Card website
  • If your Companion Card has been lost, stolen, damaged, or your name or photo needs updating, you can request a replacement card.
Last updated: 11 February 2022