Applications close on 30 November 2023

Please allow up to 20 business days from the time of application for your card and PIN to arrive.

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The regional seniors travel card provides eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW TrainLink regional trains and coaches. 

The regional seniors travel card is valid for 14 months from the date of issue (the date shown on your card letter). The expiry date is available on the front of the card.

The regional seniors travel card program is available for a 4-year trial period (2020-2023). Eligible seniors can apply for a card as follows: 

  • Applications for 2022 (Year 3) close on 30 November 2022.
  • Applications for 2023 (Year 4) open on 23 January 2023 and close on 30 November 2023.

You can apply for a card online, by phone or at a Service NSW Centre.


To be eligible for the trial, you must:

Services Australia

You must be receiving one of the following:

  • Age Pension
  • Carer Payment
  • Disability Support Pension

Or hold a Commonwealth Seniors Health Card. 

Department of Veterans’ Affairs

You must be receiving one of the following:

  • Age Pension
  • Service Pension
  • Disability Pension under the Veterans’ Entitlements Act 1986
  • War Widow(er) Pension

Or hold a Commonwealth Seniors Health Card. 

  • You must also have received your pension or have held your card for at least one month. 


  • Services Australia was formerly the Department of Human Services.
  • On 17 January 2022, application eligibility expanded to include seniors of Age Pension age who receive either a Disability Support Pension or Carer Payment from Services Australia.

What you need

  • your personal details (name, date of birth)
  • your residential address and delivery address
  • your phone number
  • your Services Australia customer reference number or Department of Veterans’ Affairs file number or unique identification number (UIN) as shown on your entitlement card. If your household has more than one applicant, use your UIN (if you have one).
  • a security question (used to verify your identity if you need to enquire about your card with Card Services)
  • a MyServiceNSW Account and email address (only if you're applying online). 

Note: The details you provide in your application must match those held by Services Australia or the Department of Veterans' Affairs.

How to apply

  1. Check the eligibility requirements.  
  2. Read the Product Disclosure Statement and the full Terms and Conditions.
  3. Select the 'Apply online' button.    
  4. Log in, or create your MyServiceNSW Account.   
  5. Follow the prompts to complete and submit the online form.  

Your details will be verified and if successful, you will receive your card and PIN within 20 business days. Your card and PIN will arrive in separate envelopes.

More information

  • If you change address, you need to update Services Australia or the Department of Veterans’ Affairs before you apply for a regional seniors travel card.
  • If you have an authorised representative, they can apply for a regional seniors travel card, or register to manage a card, on your behalf. See Authorised representative for more information.
  • If you managed your card(s) on the card services website and would like to do the same for your 2023 card, you will need to create a new login with a new username for your 2023 card (you cannot add your 2023 card to your existing card login on the card services website).
  • For more information on activating and managing your regional seniors travel card, refer to:
Last updated: 23 January 2023