The Low Income Household Rebate helps eligible low income NSW households cover the costs of their energy bills. It is paid once each financial year.
If you receive your bill directly from your energy retailer and you meet the eligibility requirements, call the company and ask them to apply the NSW Low Income Household Rebate to your account.
You'll need to supply your concession card or healthcare card details when you call.
You can apply for the Low Income Household Energy Rebate if:
- you're a NSW resident
- you're an account holder of an energy retailer
- you hold one of the following:
- Pensioner Concession Card issued by the Department of Veterans' Affairs (DVA) or Department of Human Services (DHS)
- Health Care Card issued by the DHS, or
- DVA Gold Card marked with either 'War Widow' or 'War Widower Pension', or 'Totally and Permanently Incapacitated' (TPI) or 'Disability Pension' (EDA).
If you're an on supply customer and receive your energy bill from the strata manager or community/village operator, please visit Apply for the Low Income Household Rebate (on supply customers)
Things to keep in mind...
- You'll receive the rebate as a credit on each quarterly energy bill, up to a total of $285.00/year. The amount is calculated daily from the day you call your retailer and apply.
- The energy account holder must hold one of the valid concession cards.
- If you change energy providers, tell them you receive the rebate so you can continue to receive it.
- A household can only receive one Low Income Household Rebate each financial year.
- The rebate is only applied to your principal place of residence.
- Commonwealth Seniors Health Card holders are not eligible for this rebate.