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The regional seniors travel card provides eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. 

You'll need to activate your card before you can use it. 

The travel card is valid for 14 months from the date of issue. The expiry date is available on the front of the card. 

The regional seniors travel card program is available for a 2-year trial period (2020-2021). Eligible seniors can apply for a card in 2020 and for another card in the second year of the program (2021). 


To be eligible for the trial, you must:

Services Australia

You must be:

  • receiving the Age Pension; or 
  • a Commonwealth Seniors Health Card holder.

Department of Veterans’ Affairs

You must be receiving one of the following:

  • Age Pension
  • Service Pension
  • Disability Pension under the Veterans’ Entitlements Act 1986
  • War Widow(er) Pension

Or hold a Commonwealth Seniors Health Card. 

  • You must also have received your pension or have held your card for at least one month. 

Note: Services Australia was formerly the Department of Human Services.

What you need

  • your personal details (name, date of birth, mother's maiden name)
  • your residential address and delivery address
  • your phone number
  • your Services Australia customer reference number or Department of Veterans’ Affairs file number or unique identification number (UIN) as shown on your entitlement card. If your household has more than one applicant, use your UIN (if you have one).   
  • a MyServiceNSW Account and email address (only if you're applying online). 

Note: The details you provide in your application must match those held by Services Australia or the Department of Veterans' Affairs.

How to apply

  1. Check the eligibility requirements.
  2. Select the 'Apply online' button.
  3. Log in, or create your MyServiceNSW Account. 
  4. Follow the prompts to complete and submit the online form. 
  5. Your details will be verified and if successful, you will receive your card and PIN within 10 working days. Your card and PIN will arrive in separate envelopes. 

Note: You can also apply by visiting a service centre or by calling 13 77 88. You don't need a MyServiceNSW Account or email address if you're applying in person or on the phone. 

More information

  • If you change address, you need to update Services Australia or the Department of Veterans’ Affairs before you apply for a regional seniors travel card. 
  • Applications for 2020 will close on 30 November 2020. Applications for 2021 will open in December 2020 and close on 30 November 2021.
  • Card management information (card activation, balances etc.) is provided with your card. You can also see Using your card and Managing your card for more information. 
  • If you’re a Power of Attorney, you can apply for or manage a regional seniors travel card on a senior’s behalf. See Power of Attorney for more information. 


The regional seniors travel card is provided by Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714. Conditions apply. For further information, please read the Product Disclosure Statement and Terms and Conditions. The information on this website does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. This information is current as at January 2020.