Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses


If your small business or not-for-profit has been impacted by the closure of the NSW and Victorian border, and it's located within a specified Local Government Area (LGA), you may be eligible for a southern border small business support grant of $5000 or $10,000.

This grant is designed to provide immediate, short-term cashflow assistance to small businesses, and to help small businesses adapt to the southern border movement restrictions. Funds may be used for:

  • immediate operating expenses, such as utilities or rent

  • financial, legal or other advice to support business continuity planning

  • diversifying markets and supply chains

  • marketing and communications activities

  • digital solutions (for example, e-commerce, business websites, online sales platforms)

  • developing human capital (for example, digital skills, export training and consulting).

This grant can only be used for eligible costs from 8 July 2020, and only where no other government support is available.

Note: Applications close at 11.59pm 18 October 2020.


To be eligible for this grant, you must:

  • as at 1 March 2020:
    • have an Australian Business Number (ABN) registered in an eligible LGA
    • have total Australian wages below the NSW Government 2019–2020 payroll tax threshold of $900,000
    • have an annual turnover of more than $75,000 (a Business Activity Statement must be provided as evidence).
      Where a small business does not submit a BAS to the Australian Tax Office, the small business should contact Service NSW to discuss further. In these cases, an income tax declaration may be accepted as evidence of an annual turnover of $75,000. 
  • have costs from 8 July 2020 associated with surviving or adapting to the new business environment.

This grant is available as a one-off payment of $5000 for businesses eligible under Tier 1 criteria, or a one-off payment of $10,000 for businesses eligible under Tier 2 criteria.

To be eligible for a $5000 grant, you must:  

  • be a non-employing business (including non-employing sole trader) or employ fewer than 20 full-time equivalent (FTE) workers as at 8 July 2020

  • have experienced a decline in turnover of at least 30% after 8 July 2020 compared to a period of at least 2 weeks between 30 March 2020 and 7 July 2020 inclusive.

To be eligible for a $10,000 grant, you must:

  • be an employing business with at least 0.5 FTE workers but fewer than 20 FTE workers as at 8 July 2020

  • have experienced a decline in turnover of at least 75% since 8 July 2020 compared to a period of at least 2 weeks between 30 March 2020 and 7 July 2020 inclusive.


  • Businesses that were not in operation a year earlier, or where their turnover a year earlier was not representative of their usual or average turnover because the business has been affected by drought or bushfires, may still be eligible to apply. See the guidelines.

  • Businesses that have received the COVID-19 Small business support grant and/or Small business recovery grant may also be eligible to apply for this grant. 

Eligible LGAs

  • Albury City
  • Balranald Shire
  • Berrigan Shire
  • Bega Valley Shire
  • Edward River
  • Federation
  • Greater Hume Shire
  • Hay Shire
  • Murray River
  • Murrumbidgee
  • Snowy Monaro Regional
  • Snowy Valleys
  • Wentworth Shire.

What you need

  • a MyServiceNSW Account
  • your proof of identity
  • your valid ABN/ACN number
  • your business banking details for payment
  • latest Business Activity Statement (BAS)
  • to declare that your business has expenses relating to surviving or adapting to the new business environment.

In addition:

If applying for a $5000 grant, you will need to declare that your business has experienced a decline in turnover of at least 30% due to the southern border closure.

If applying for a $10,000 grant, you will need to submit a letter completed by an accredited accountant or tax professional who is independent from your business, to show you have experienced a decline in turnover of at least 75% due to the southern border closure, using the template provided.

Auditing requirements

You may be audited in the future, so you will need to keep all documentary evidence related to your application, and assistance provided under the scheme, for a minimum of 5 years.

As part of an audit, you may be required to provide evidence (for example, official receipts) that you have used funds in accordance with the terms and conditions of this grant.

Service NSW can request a combination of the following documents to support its determination of eligibility:   

  • financial and business details to ensure suitability for the grant  

  • tax invoices and receipts for the eligible activities being claimed. 

It is a criminal offence to deliberately provide false information and penalties may apply. Please see the guidelines for more information.

Proof of identity

Two proof of identity documents are required. They may include:

  • Australian driver licence
  • Medicare card
  • Australian passport
  • Australian birth certificate
  • Australian travel visa
  • Australian citizenship certificate
  • Australian certificate of registration by descent
  • Australian ImmiCard.

How to apply

  1. Have your documentation and evidence ready for uploading. You cannot save and resume your application once you've started.
  2. Check the eligibility criteria.
  3. Select the 'Apply online' button.
  4. Log in or create your MyServiceNSW Account.
  5. Select and verify your identity documents.
  6. When your identity is verified, select 'Continue with application'.
  7. Enter the required information and upload any supporting documents.
  8. Enter your bank details.
  9. Review your application.
  10. Check the Declaration boxes.
  11. You'll be sent a confirmation email.
  12. If additional information to support your claim is required, you'll be notified.

When you submit your application, you'll receive a confirmation email with an application reference number. If you do not receive this email within 5 minutes after completing your application, please check your junk mail folder, and then call 13 77 88.

After your application is received it will be reviewed by Service NSW. If your application is approved, payment will be transferred within 5–10 business days to your nominated business account from the date of approval.

If you're not able to apply online, please call 13 77 88.