Careers NSW provides access to high quality, personalised careers guidance from independent professional careers practitioners.

You can book a free appointment to speak with a generalist careers practitioner or one who specialises in supporting:

  • Aboriginal and Torres Strait Islander peoples
  • people from a culturally diverse and/or non-English speaking background
  • people with disability
  • women considering non-traditional careers.

Appointments are available virtually (video or phone call) or in-person at selected locations.


To be eligible, you must be: 

  • aged 18 years or older
  • living in NSW
  • an Australian citizen, permanent resident or protected special category visa (SCV) holder.

What you need

  • a MyServiceNSW Account
  • your name, email address and mobile number
  • your postcode
  • your highest level of qualification
  • a list of your recent working or volunteer experience
  • any hearing assistance requirements (counter hearing loop, Auslan video remote interpreting, remote live captioning).

How to book

  1. Check the eligibility requirements
  2. Select the ‘Book an appointment' button.
  3. Select a careers practitioner service.
  4. Log in, or create your MyServiceNSW Account.
  5. Complete the careers practitioner booking form, selecting your preferred appointment type (virtual or in-person) and date and time for your initial phone call consultation. The booking process takes around 5 minutes to complete.
  6. You'll be contacted at your selected date and time.

Your first contact will be a phone call consultation that takes about 15 minutes. The purpose of the call is to better understand your career needs and match you with a careers practitioner. Your virtual or in-person appointment with a careers practitioner will be scheduled during the phone call.

Note: If you don't have a MyServiceNSW Account, you can book an appointment by calling 13 77 88 or by visiting a Service NSW Centre

More information

  • To get the most out of your initial phone call consultation:
    • think about the career guidance and support you'd like to receive from your careers practitioner, as well as your current situation and what you'd like to improve
    • have details of your current work and qualifications available.
  • To access online career resources or for more information, please visit the Careers NSW website.
  • To provide feedback, please email
Last updated: 15 November 2023

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