If you live in public housing and you need to request maintenance, or report a problem, you can call the Housing Contact Centre Maintenance Line on 1800 422 322.

Specialist staff are available 24 hours a day, 7 days a week, to provide support and advice. 

They're also able to make decisions on the spot about what needs to be done. 

You will need to give as many details as possible about the problem that needs repairing when you call.

Make sure you have a pen ready to write down the job reference number for your maintenance request. Having the job reference number will make it easier to make a follow up call to the Maintenance Line.

Last updated: 15 November 2023