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Careers NSW provides access to high quality, personalised careers guidance from independent professional careers practitioners.

You can participate in Careers NSW’s pilot program by making a free appointment to speak with a generalist careers practitioner or one who specialises in supporting:

  • Aboriginal and Torres Strait Islander peoples
  • people from a culturally and linguistically diverse, or non-English speaking background
  • people with a disability
  • people living in regional and remote locations
  • people seeking to enter the following industries:
    • construction
    • disability and aged care
    • healthcare
    • hospitality
    • renewable energy
    • retail and tourism.

The lessons from the pilot will be used for expansion of the service. We expect to include students and graduates in the future.


To be eligible for the pilot, you must be: 

  • aged 18 years or older
  • an Australian citizen, permanent resident or protected special category visa (SCV) holder
  • living in the following regions: 
    • Far West Orana
    • Greater Western Sydney
    • Illawarra and South Coast
    • Mid North Coast
    • New England and North West
    • South West Sydney
    • Sydney East Metro (includes Inner West, Eastern Suburbs and Sutherland Shire).

Note: If you’re not eligible for the pilot, you can make an appointment with an industry expert, or continue to access online career resources

What you need

  • a MyServiceNSW Account – you can create one when you start your booking
  • your name, email address and mobile number
  • your postcode
  • your highest level of qualification
  • your recent working or volunteer experience
  • any hearing assistance requirements (counter hearing loop, Auslan video remote interpreting, remote live captioning).

How to make an appointment

  1. Check the eligibility requirements
  2. Select the ‘Choose a service' button.
  3. Browse the careers practitioner services and select the best option for your current needs.
  4. Log in, or create your MyServiceNSW Account.
  5. Complete the careers practitioner booking form, selecting the appointment date and time that best suits you. The booking process takes around 5 minutes to complete. 
  6. You'll be contacted at your selected appointment date and time. Your first session will be a consultation that will last approximately 15 minutes. This session will focus on understanding your needs to match you with a careers practitioner and to schedule your careers guidance appointment.


  • If you're not eligible, you'll receive a list of tailored resources and services based on your needs.
  • You can also make an appointment by calling 13 77 88 or by visiting a Service NSW Centre

More information

  • To get the most out of your appointment:

    • think about your career goals and the support you'd like to receive from your careers practitioner;

    • prepare your career-related documents in advance, such as your resume and/or a master application with details of your experience, education, qualifications and certifications. 

  • For more information or to provide feedback on Careers NSW, please email
  • You can access a number of online career resources, including:
Last updated: 18 July 2022