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Careers NSW provides access to careers guidance at any career stage. The service includes receiving valuable insights from industry experts on what it means to work in specific industries.

Starting in October 2021, you can participate in Careers NSW’s pilot program to speak with an industry expert from the following industries:

  • agriculture
  • animation, film and television
  • construction
  • disability and aged care services
  • energy and utilities
  • hospitality, tourism and recreation
  • information technology
  • manufacturing
  • public service.


To be eligible for the pilot, you must be: 

  • aged 18 years or older
  • living in NSW
  • an Australian citizen, permanent resident or protected special category visa (SCV) holder.

Note: If you’re not eligible for the pilot, you can continue to access online career resources

What you need

  • a MyServiceNSW Account – you can create one when you start your booking
  • your name, email address and mobile number
  • your postcode
  • any hearing assistance requirements (counter hearing loop, Auslan video remote interpreting, remote live captioning).

How to make an appointment

  1. Check the eligibility requirements
  2. Select the ‘Make an appointment' button.
  3. Log in, or create your MyServiceNSW Account.
  4. Complete the industry expert registration form.
  5. You'll be contacted by a Careers NSW team member within 2 business days.
  6. You'll then be matched with an industry expert and receive an appointment confirmation.


  • If you're not eligible, you'll receive a list of tailored resources and services based on your needs.
  • You can also make an appointment by calling 13 77 88 or by visiting a service centre

More information

Last updated: 18 November 2022