COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. 

Our online transactions are available 24/7. For assistance visit COVID-19.

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If you have had a PCR test at a NSW public hospital COVID-19 clinic, you can choose to receive your result via:

  • SMS and email, if you have a MyServiceNSW Account, and
  • a push notification, if you also have the Service NSW mobile app and your push notification is on.

When you get a PCR test, you'll receive a patient flyer with steps to register.

If you test positive for COVID-19, you'll:

  • be contacted directly by a public healthcare professional as a priority, and
  • receive an SMS or email directing you to the NSW Health Pathology Portal.

All other pathology tests will be notified separately.


To register you must:

  • be a New South Wales resident
  • have been tested for COVID-19 at a NSW public hospital COVID-19 clinic

To register on behalf of a child under the age of 16, you must be: 

  • the parent or guardian of the child
  • on the same Medicare card as the child.

What you need

  • a MyServiceNSW Account
  • your Medicare card details
  • the date you had your COVID-19 test.

How to register

  1. Check the eligibility criteria.
  2. Select the ‘Register online’ button.
  3. Enter your details and follow the prompts to register.

More information

If you'd like more information on COVID-19: