COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. 

Our online transactions are available 24/7. For assistance visit COVID-19.

Text size


NSW Fair Trading’s Rental Bonds Online helps private landlords, property agents and tenants, pay and refund residential rental bonds online.

If you're a private landlord, you're legally required to register with RBO to lodge, manage and claim residential bonds. 

What you need

  • your personal and contact details
  • your banking details
  • existing bond numbers (if applicable)
  • 3 proof of identity documents, as listed on the application form, either:
    • copies certified by a JP, if emailing your application, or
    • original documents, if lodging your application at a service centre.

How to apply

  1. Select the 'Download PDF form' button.
  2. Complete and sign the form. 
  3. Make sure you have all the required documentation, then email to or visit a service centre.

More information

  • After NSW Fair Trading has processed your application, you'll be sent an email with your Landlord Code, and instructions for activating your Rental Bonds Online account.
You'll be taken to another website.