Introduction

NSW Fair Trading’s Rental Bonds Online is used by landlords, agents and tenants for rental bond money payments and refunds.

If you're a self-managing landlord, you must:

  • be registered with Rental Bonds Online
  • offer the service to new tenants as the first option for lodging their rental bond.

What you need

  • the PDF form – 'Rental Bonds Online landlord/owner proof of identity and registration'
  • proof of identity documents as listed on the form.

How to apply

  1. Select the 'Download PDF form' button.
  2. Complete the form and submit your application in person at a Service NSW Centre.

What happens next

NSW Fair Trading will process your application and send an email to you with:

  • your Landlord Code
  • instructions to activate your Rental Bonds Online account.

More information

Contact

For help with Rental Bonds Online:

Last updated: 4 July 2025

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