Community support services

Face-to-face, phone and online support for NSW residents who need assistance after an emergency or a declared natural disaster.

Find a support hub

How to use the search tool

  • Type the town or suburb in the 'Search by suburb or postcode' box.
  • Select a place from the list.
  • To view all or specific services, use the check boxes to filter by type.

Maps and apps

Check the NSW RFS map

Download the Hazards Near Me app

Download the Service NSW app

Contact Service NSW

  • Call Service NSW on 13 77 88.
  • For free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact us on 13 77 88.
  • Use our online form.

Book an appointment

Our customer care service provides one-on-one support over the phone or in person.

Make a booking 

Recovery updates 

For updates and disaster recovery information visit the NSW Reconstruction Authority:

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