Emergencies and natural disasters

Contact us

Call us on 13 77 88 from Monday to Friday between 7am and 7pm (Sydney time).

For free help in your language, call Translating and Interpreting Services on 13 14 50 and ask them to contact us on 13 77 88.

Find a recovery centre

Recovery centres may be set up near disaster areas to help people access accommodation and financial support. 

Book an appointment

Our team can connect you to organisations who can help with mental health or legal issues. They can also help you to understand if financial support is available to you.

Emergency contacts and services

In an emergency, call Triple Zero (000) immediately or TTY - 106.

For emergency help in floods and storms, call NSW SES on 132 500.

Weather advice and warnings

• Visit the NSW State Emergency Service (SES) or call 132 500
• Call the Bushfire information line on 1800 679 737
• Visit the Bureau of Meteorology

Plan an evacuation

• Check roads are clear by visiting Live Traffic NSW  or call 132 701.
• Preparing to evacuate and what to expect