COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. 

Our online transactions are available 24/7. For assistance visit COVID-19.

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Pandemic leave disaster payment

If one of your workers has been directed by NSW Health to self-isolate or quarantine due to COVID-19, or they need to care for someone who has COVID-19, they may be eligible for the Australian Government’s lump sum Pandemic Leave Disaster Payment.

Employer FairWork obligations

Fair Work Ombudsman provides information about the rights of your workers and your responsibilities as an employer, and the impact of COVID-19 on workplace laws. This includes how you can manage leave entitlements and when you can stand down an employee without pay. 

Flexible long service leave arrangements

Under amendments to the Long Services Leave Act 1995 and by agreement with you as the employer, your employees can now take long service leave in shorter blocks, such as one day a week, without the one-month notice period traditionally required. For details, visit NSW Industrial Relations.

SafeWork guide for workplaces

Resources and education for businesses about prevention and preparedness for, response to and recovery after COVID-19 are available at SafeWork's Coronavirus (COVID-19).

State Insurance Regulatory Authority (SIRA)

SIRA (State Insurance Regulatory Authority) has a range of incentives to help employers support injured workers as they continue their recovery during COVID-19.

  • JobCover6 program offers financial incentive to employers who provide short-term work opportunities to help injured workers who are looking to gain new employment during COVID-19
  • Connect2work program offers financial support to employers who provide work placements to assist workers who are unable to recover at their pre-injury workplace or are looking to gain new work skills during COVID-19
  • Recover at Work Assist program for small business continues to help employers overcome financial hardship when providing suitable work to help their worker recover at work

Visit SIRA’s COVID-19 hub for employers for more information.

SIRA’s Small Business Assist tool assists employers navigate their workers compensation obligations during and beyond the COVID-19 crisis.

For questions about workers compensation premiums, reopening your business safely, COVID-19 safety for vulnerable or at-risk workers or other workers compensation issues, call the SIRA Recovery Advisory Service hotline for employers on 131 050

Support for workers

Individual workers in your business may need extra support during this time. To help them get the help they need, visit NSW Government COVID-19 updates for businesses and employees.

Workers' compensation

For information and guidance on how best to manage workers’ compensation and COVID-19, including how to protect your workers and paying your premiums, visit icare coronavirus information for employers.