- Email:
- feedback@facs.nsw.gov.au
- Postal Address:
-
Housing NSW Head Office
Locked Bag 4001
Ashfield BC
NSW 1800 - Phone:
- 1800 422 322
- TTY Phone:
- 133 677
More information
The Housing Contact Centre is a ‘one-stop-shop’ for tenants, maintenance contractors and members of the public. Each year approximately 800,000 calls are received (about 3,500 calls daily). These calls cover everything from tenant maintenance enquiries to requests for accommodation assistance. The contact centre can be phoned on 1800 422 322 for enquiries related to:
- Maintenance
- General enquiries
- Rentstart
- Link2home
- Home Purchase Advisory Service
- Report fraud or corruption
- Feedback, suggestions, compliments and complaints
Last updated: 2 June 2020