With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Stay home: use online transactions or call 13 77 88
COVID-19 assistance

This is a directory listing only

Please use the information on this page to contact the government department or agency directly.
Please contact us if this page requires updates.

Street Address:

52 Martin Place
(enter via 127 Phillip Street)
Sydney NSW 2000

Postal Address:

GPO Box 5341
Sydney NSW 2001

131 628
TTY Phone:
1800 555 677
(02) 9020 4730

More information

NSW Industrial Relations (NSW IR) primary responsibilities are to monitor wages, employment rights, obligations and employment conditions in NSW.

NSW IR administers NSW laws regulating shop trading hours, public holidays and long service leave. Compliance officers provide advice with respect to entitlements, undertake targeted industry compliance campaigns and investigate complaints. NSW IR also has a dedicated inspectorate tasked with monitoring and enforcing the provisions of Building and Construction Procurement Guidelines which commenced on 1 July 2013.

NSW Industrial Relations also:

  • provides strategic public and private sector policy advice to the NSW Government
  • provides specialist support to public sector agencies regarding the application of the Government’s Wages Policy and implementation of Government reforms, and
  • actively participates as a partner in the Commonwealth’s national workplace relations framework.