Since 2025, the NSW Government has helped low-income households replace 11,800 inefficient top-loading washing machines with water and energy efficient front-loading machines.
The washing machine exchange program is run by the NSW Department of Climate Change, Energy, the Environment and Water.
Who can apply
You can apply for the washing machine exchange program if you:
- are an eligible low-income household
- hold a valid concession card
- have an existing top-loading washing machine to swap
- have never taken part in the program before.
What to expect
If your application is successful, you will pay $250 (including GST), which includes:
- the front load washing machine
- delivery
- installation
- 2-year warranty.
How to find out more
Visit the NSW Government’s Washing Machine Exchange Program to find out:
- if you’re eligible
- when the program is open for applications
- information in different languages
- more information about the program and frequently asked questions.
Last published: 10 August 2026