Help available
Short and long-term support options are available for home owners and tenants, including:
- payment plans and extensions
- referrals for financial support
- help for tenants
- assistance with essential plumbing repairs
- support for customers impacted by domestic and family violence.
How to get help
- Speak with the Hunter Water customer care team, call 1300 657 657.
- Read about the personalised support available Payment assistance scheme
Last published: 12 June 2026