Report a pothole or damaged road

How to report road damage

Take note of where the road damage is located as you'll need to provide the location when you make a report.

You can report road damage to Transport for NSW via:

• online form
• phone 131 700
• other contact methods.

For damage on local roads, Transport for NSW will pass the report on to the relevant authority who will then assess the damage.

You can submit an anonymous report or provide your contact details if you'd like a response.

Vehicle damage

If your vehicle has suffered damage as a result of the condition of a road you can Lodge a public liability claim with Transport for NSW.

About the road network in NSW

In NSW, Transport for NSW and local councils manage the road network:

• Transport for NSW manages state roads and regional roads
• local councils manage public roads within a local government area.

Learn more

• Find out which authority is responsible for a particular road:
  • use the NSW Road Network Classifications map  to see state and regional roads in a local government area
  • use the AusRAP map to see state and regional roads and AusRAP star ratings.
• For detailed information on road and street design visit Identifying street environments.