Consumers who have a dispute about the cost of conveyancing work can have claims heard by the NSW Civil and Administrative Tribunal (NCAT).
Conveyancers can also lodge a claim against a consumer – for example, to claim for payment for services they have provided.
Before lodging your application, please refer your complaint to NSW Fair Trading who can provide you with information on your available options.
What you'll need
- your name and contact details
- the respondent's name and contact details
- a current business name or company extract (if applicable)
- the orders you want NCAT to make
- your reasons for those orders to be made
- dates you're unavailable to attend a hearing
- the PDF form – 'Conveyancing costs application'
- your payment.
How to apply
- A client, a licensed conveyancer or any other interested party can lodge an application to NCAT about conveyancing costs.
- NCAT must be notified of the dispute within 60 days of the conveyancer delivering their account or Bill of Costs to the client.