Introduction

If a claim has been made that goods in your shop are stolen, you'll receive a Restoration Notice from the NSW Police. You then have 28 days to either:

  • return the goods to the claimant, or
  • apply to the NSW Civil and Administrative Tribunal (NCAT) to resolve the dispute.

What you'll need

  • details of the dispute
  • the date of the Restoration Notice
  • your details
  • the details of the claimant (as shown on the Restoration Notice)
  • the order/s you're seeking and the reason for requesting the order/s
  • dates you're unavailable to attend the hearing
  • the Restoration Notice
  • the PDF form – 'Pawnbroker and Second Hand Dealers Application'
  • your payment.

How to apply

  1. Download and complete Pawnbroker and Second Hand Dealers Application – PDF.
  2. Gather the required documents.
  3. Lodge your completed application with payment at a service centre.

Who's eligible?

  • Pawnbrokers or second-hand dealers who've received a Restoration Notice from NSW Police, and wish to dispute the claim that has been made.

To make sure that you have all the information and documentation you need to complete this transaction, please visit NSW Fair Trading.

Things to keep in mind...

  • After lodging your application you can expect a hearing within 6 weeks.
  • You must keep the goods, unaltered, until the matter is resolved.
  • The buyer of stolen goods doesn't get title or ownership of the goods.
  • Title and ownership of the goods remain with the person from whom the goods were stolen, or sold without permission.

Payment methods

You can review transaction payment options on our payment methods page.