Introduction

You must notify NSW Fair Trading of any changes to the information registered on your current certificate or licence.

Time limits apply depending on the type of licence and change. You must notify NSW Fair Trading:

  • within 14 days if you need to make changes to a property certificate of registration or individual property licence
  • within 5 business days if you hold a corporation licence and there is a change to the licensee in charge.

Change your contact details online

To change your phone, email and residential address details:

  • select the 'Change contact details online' button
  • log in, or create a MyServiceNSW Account
  • follow the prompts to submit your request.

Privacy and personal information: To use this NSW Fair Trading service you’ll need to create or log in with a MyServiceNSW Account. By logging in you consent to sharing your name and email address in your MyServiceNSW Account with NSW Fair Trading, a division of the Department of Customer Service. The NSW Fair Trading Property certificates and licences – privacy collection notice explains how your personal information will be handled once it is shared by Service NSW.


Change your licence details

To change your personal name, business name and principal place of business details:

  • download and complete the form Change of Details: Property certificate or licence - PDF 
  • if relevant, attach documents to support your request, for example:
    • a marriage certificate or divorce decree/divorce order to show a change of name, or
    • an extract from the Australia Securities and Investments Commission (ASIC) to show a change of business name. 

Change licence role details

Depending on the change of details you will need one or more of the following forms:

You will also need to provide evidence of the changed details as stated on the form.

Note:

  • You can check your registered details on Verify NSW Property and real estate agents public register.
  • If you cannot provide evidence to support a name change, the licence holder's name will not be changed.
  • A property certificate or individual licence is not transferrable to another person.
  • A corporation licence is not transferrable. If the business name changes, the ACN of the corporation must remain the same. 

Help and enquiries

If you cannot use the online form, or you have difficulty downloading or completing a PDF form, contact NSW Fair Trading.


Your responsibilities as a licence holder

For detailed information on your responsibilities visit NSW Fair Trading:


This content relates to:

Last published: 23 September 2026

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