Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Opening hours

Our service centres and agencies may be closed or have different opening hours during this current period. Before you visit a Service NSW location, check the opening hours. Transactions are still available online and through our mobile app.

Driver testing and COVID-19

In response to the latest health advice and risks associated with COVID-19, the following changes have been made:

  • Driver testing across NSW was postponed at the end of March 2020, but reopened across the state on 1 July 2020. Bookings can be made online, via phone or in person.
    • Note: Service NSW is experiencing a high demand for this service and hired an additional 50 driver testers across the state to increase the number of tests available to customers. Due to the high volume of requests, tests may book out quicker than usual, we are continuing to monitor the service and are releasing new bookings regularly.

If you'd like more detailed information, visit Driver testing and COVID-19.