The Fair Work Ombudsman is an independent statutory office that offers free services to all workers and employers in Australia.

The Ombudsman's main role is to:

  • promote harmonious, productive and cooperative workplace relations, by building strong and effective relationships with industry, unions and other stakeholders
  • ensure compliance with Australian workplace laws, and
  • monitor certain 457 subclass visa arrangements.

Services include:

  • providing reliable and up-to-date information about Australia's workplace relations system
  • educating people about fair work practices, rights and obligations, pay rates and workplace conditions
  • assessing complaints or suspected breaches of workplace laws, awards and registered agreements
  • enforcing workplace laws and seeking penalties for breaches, if necessary.

The Fair Work Ombudsman works closely with the Fair Work Commission to ensure services are integrated, up-to-date, relevant and accessible.

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