Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

Introduction

The Fair Work Ombudsman is an independent statutory office that offers free services to all workers and employers in Australia.

The Ombudsman's main role is to:

  • promote harmonious, productive and cooperative workplace relations, by building strong and effective relationships with industry, unions and other stakeholders
  • ensure compliance with Australian workplace laws, and
  • monitor certain 457 subclass visa arrangements.

Services include:

  • providing reliable and up-to-date information about Australia's workplace relations system
  • educating people about fair work practices, rights and obligations, pay rates and workplace conditions
  • assessing complaints or suspected breaches of workplace laws, awards and registered agreements
  • enforcing workplace laws and seeking penalties for breaches, if necessary.

The Fair Work Ombudsman works closely with the Fair Work Commission to ensure services are integrated, up-to-date, relevant and accessible.

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