Introduction
If you're a DCJ Housing tenant, and need to pay tenancy related debts, council fines or other related items, you can do this online via credit card or direct debit.
Eligibility
- You're eligible if you live in a DCJ Housing managed property
To make sure that you have all the information and documentation you need to complete this transaction, please visit DCJ Housing.
What you need
- your Rent Payment Reference number
- the amount you need to pay, and
- your credit card details, or
- your bank details (if using the direct debit payment option).
How to pay
- Select the 'Pay online' button.
- Select 'Internet'.
- Select 'Pay rent and other tenancy charges'.
- Enter your Rent Payment Reference number.
- Enter the amount you need to pay in the Miscellaneous box.
- Select your method of payment, either:
- Credit Card
- Enter your card details
- Select 'Next' to proceed.
- Confirm payment.
or
- Direct Debit
- Read and accept the Direct Debit Request Agreement.
- Enter your bank account details.
- Select 'Next' to proceed.
- Confirm payment.
More information
Miscellaneous debts can occur from charges such as:
- bank fees for dishonoured payments
- council fines for unregistered swimming pools
- court costs.
Payment methods
Internet (Direct debit from savings or cheque accounts, or payment via credit card)
- Your payments are made via a secure online page.
- If paying by direct debit:
- you'll first need to read and accept the Direct Debit Request Agreement
- some financial institutions may charge a fee for the service
- it's your responsibility to have enough funds available in your account to allow DCJ Housing to debit the authorised amount, and to cover any service fee that may apply.
- DCJ Housing may not agree to your paying by direct debit if you have a poor payment history using that option.
- You can change your payment method at any time, provided you ensure that you'll pay your tenancy charges on time.
Last updated: 25 February 2020