COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. 

Our online transactions are available 24/7. For assistance visit COVID-19.

From 1 January 2022, the Creative Kids program will refocus on encouraging real-time (live) activities. Art kit programs, pre-recorded video lessons and online programs that are not delivered in real-time will no longer be eligible.

For more information, see Provider FAQs and Parents, guardians and carers FAQs.

Text size


The NSW Government is supporting kids to get creative with the Creative Kids program.

Parents, guardians and carers can apply for a voucher with a value of up to $100 per calendar year for each student aged 4.5 to 18 years old enrolled in school. The voucher can be used for registration, participation and tuition costs for performing arts, visual arts, coding, languages, literary and other eligible creative and cultural activities during the calendar year it was issued.

If you’re already an Active Kids provider you can register as a Creative Kids provider using your existing Service NSW business profile.

Otherwise, create a business profile and register as a Creative Kids provider.


To be a provider with Creative Kids, your organisation must deliver a structured activity within the eligible activity list and be an approved provider registered with the Creative Kids program prior to participating in the program and accepting vouchers.

Eligible organisations include: 

  • art galleries
  • art classes or workshops
  • conservatoriums
  • music and drama groups
  • theatre companies
  • language schools
  • Aboriginal cultural knowledge centres or language programs
  • arts and cultural workers and private businesses offering programs in the creative and cultural space
  • organisations and businesses working in the creative industries
  • for-profit or not-for-profit activity providers located in NSW.

NSW public, private and Catholic schools are ineligible providers.

Eligible activities are those that are provided as part of a structured program where there are clear skill development outcomes. The primary purpose is for children to learn or participate in a specific creative or cultural activity. The activity must demonstrate value for money and be relevant to the age and skill level of participants.

The following are eligible structured activity types:

  • Learning and developing a specific creative skill (private or group based) delivered in person or online* through a set of lessons/activities/workshops and/or performances/events.
  • Cultural and creative learning experiences that provide skills and knowledge of cultural identity, for example, Aboriginal cultural learning workshops. Experiences may be delivered in person or online*.
  • Membership fees or hiring instruments/equipment that are part of a structured program.
  • Participation and learning activity package, such as a concert/performance/exhibition tour, delivered in person or online*, followed by:
    • an interactive workshop
    • masterclass or question time relating to skills and artform development.
  • Activities that support or link to the school curriculum, including co-curricular/extra-curricular activities and incursions/excursions (NSW public, private and Catholic schools are ineligible providers.)
  • Packages that include individual items for creative/cultural use such as instruments, arts and craft supplies or other equipment/materials, alongside a lesson plan or instructions on how to complete an activity or develop creative skills.
    Note: These programs will not be eligible from 1 January 2022.

Providers must apply and be approved by Service NSW to be registered with Creative Kids. If your program doesn't fall within the above activity types, contact Create NSW for advice.

*Online activities and programs include those delivered through video hosting platforms (e.g. Google Hangouts, Microsoft Teams, Skype, Vimeo, YouTube, Zoom) and webinars (e.g. access to pre-recorded material). Online providers will need to show that participants are able to ask questions or seek lesson support. This can be via phone, email, live video or an online messaging platform.

Note: From 1 January 2022, only live (real-time) online lessons will be included in the Creative Kids programs. After this date, voucher use will not be permitted for art kit programs or pre-recorded video lessons. For more information, refer to Creative Kids provider FAQs

Ineligible activities are:

  • after-school care services with no structured creative arts program

  • membership fees that do not include a structured creative arts program

  • school run competitions, concerts, drama programs, including weekend activities or interschool competitions or activities.

Ineligible activity categories are:

  • cookery classes
  • games and gaming (board games, chess, digital games)
  • gardening
  • gymnastics
  • aerobic dance
  • martial arts
  • pole dancing
  • physical culture
  • yoga.

Note: Ineligible activities will be regularly reviewed.

Ineligible costs are:

  • examination fees for qualifications and assessment
  • travel costs to and from activities.

Provider qualification requirements

Providers must hold appropriate skills, experience, or qualifications for the activities provided, including appropriate accreditation for high-risk activities, for example, circus activities.

Providers with one to 5 employees must provide an overview of the qualifications and experience that their staff hold to teach the chosen activities, including at least one of the following criteria:

  • 2 or more years of professional experience in a relevant field
  • a teaching degree and practical experience in a relevant field
  • a degree or tertiary qualification in a relevant field, i.e. fine arts, drama, music
  • awards, industry recognition or accreditation in a relevant field.

For cultural experiences:

  • be a cultural elder or provider within that culture recognised by their community as having the appropriate cultural knowledge to pass on.

You can register your interest at to participate in the program and provide details of your program for assessment, if you do not meet the requirements above but provide an eligible activity that is:

  • in rural or remote NSW
  • for children with disabilities, or
  • an Aboriginal cultural activity or program led by a recognised Aboriginal person or elder in your community. 

Service NSW and Create NSW reserve the right to contact you during the application process to discuss the application and may need to refer to other government agencies to complete the assessment. We will assess all requests and our decision is final around eligibility.

What you need

  • a MyServiceNSW Account
  • personal identity document, such as Australian driver licence
  • your organisation’s Australian Business Number (ABN)
    Important: Your identity document name details must match the name details held with the Australian Business Register for your ABN
  • a child safe policy or a completed Child Safe eLearning module provided by Office of the Children's Guardian
  • Working With Children Check (WWCC) details:
    • for business of 1-5 employees – each employee's WWCC number, date of birth, and PDF of resumé/qualifications
    • for business of 6 or more employees – your business registration number that starts with REG followed by 7 digits.
  • a PDF copy of your Certificate of Currency for public liability insurance or policies issued by your insurer to the type and level of activities being delivered (minimum cover $10 million)
  • if you provide high-risk activities, the minimum cover for public liability insurance is $20 million. Examples of high-risk activities are:
    • water based
    • physical contact
    • those requiring specialised safety equipment
    • dangerous or extreme, such as circus.
  • a short description that explains your program offering
  • a PDF copy of your program structure that describes eligible activities, what is offered and what the learning outcomes are
  • a PDF copy of associated fees for the eligible activities plus a separate short description to explain this
  • details of providers' qualifications and experience
  • other program details including:
    • creative area or activity type
    • location where activities are offered
    • website details
    • dates and times.
  • business bank account details for the account that will take reimbursements.

When you register, you'll need to create a Service NSW business profile. You must be authorised to act on behalf of the organisation and be one of the following:

  • Associate (partner, director, sole trader, public officer, etc) as listed on the Australian Business Register (ABR).
  • Officeholder (director, secretary) as registered with the Australian Securities and Investment Commission.
  • Other person with authority of any of the above to carry out functions on behalf of a business/entity.

How to register

The business profile you need as a Creative Kids provider is attached to your MyServiceNSW account. It is separate from the business profile you may have set up if you have applied for grants or rebates through Service NSW.

To create a business profile and register as a Creative Kids provider:

  1. Check the eligibility requirements.
  2. Select the 'Register now' button.
  3. Log in, or create a MyServiceNSW Account.
  4. Follow the prompts to create a business profile. To do this, enter the details from your personal identity document and business details.
  5. Complete the Creative Kids provider application with evidence outlined in What you need.
  6. Submit your application for approval.

Use an existing business profile to register as a Creative Kids provider:

  1. Check the eligibility requirements.
  2. Log into your MyServiceNSW Account.
  3. From the Active/Creative kids providers menu, select your business profile under "Choose a dashboard".
  4. Click on the Creative Kids tile from your business profile dashboard to start the application.
  5. Complete the Creative Kids provider application with evidence outlined in What you need.
  6. Submit your application for approval.

We will assess your application and keep you informed by email. We will contact you if additional information is required.

You will be notified of the result within 28 days of your submission.

Note: If your business offers activities in multiple categories you'll need to register under one program initially then add other programs after you've been approved as a provider. For example, if you offer dance and theatre programs, you would register the dance program and then add theatre once you've been set up as a provider.

More information

  • Vouchers can only be accepted by registered providers.
  • Providers must collect the following details to be able to redeem a voucher:
    • child’s date of birth
    • voucher number.
  • Providers must not increase prices above a reasonable level or start charging for programs that previously had no fees.
  • Reimbursement to providers should occur within 10 days of the redemption of vouchers, through the provider’s MyServiceNSW Account.
  • Providers will be reimbursed the actual value of the activity up to $100 and do not automatically receive $100 for each voucher if the activity costs less.
  • No retrospective reimbursement of fees will be paid.
  • Providers can allow for part or deferred payment at registration.
  • Provider payment conditions and policies are up to each provider.

Activity categories

Visual arts

  • Drawing
  • Photography
  • Sculpture
  • Sketching
  • Painting
  • Printmaking
  • Advertising
  • Public art
  • Screen
  • Media arts
  • Design
  • Multimedia
  • Craft
  • Other Visual Arts

Creative industries

  • Architecture
  • Coding
  • Industrial design
  • Game design
  • Augmented/virtual reality
  • Graphic design
  • Fashion design
  • Radio
  • Robotics

Literary and linguistics arts

  • Creative writing
  • Languages
  • Publishing
  • Public speaking
  • Debating
  • Poetry
  • Spoken word
  • Slam poetry

Performing arts

  • Music
  • Drama
  • Singing
  • Circus arts
  • Choreography
  • Parkour
  • Theatre
  • Dance
  • Puppetry
  • Other Performing Arts.

Cultural programs

Structured learning activities with a focus on strengthening Aboriginal and culturally diverse community practices, for example, the Aboriginal Cultural Knowledge Program or Cultural Experience (Aboriginal and culturally diverse communities).