All strata schemes in NSW need to report online each year through NSW Fair Trading’s Strata Hub portal within 3 months of their Annual General Meeting (AGM). 

Fines may apply if schemes don’t meet their reporting requirements.  

If you’re responsible for submitting a strata scheme annual report, you’ll need to register for the Strata Hub portal and set up a profile.


To submit an annual report for a strata scheme, you must be either:

  • a strata committee member such as the secretary, chairperson or treasurer of the owners corporation
  • the appointed strata manager.

What you need

  • a MyService NSW account
  • your login details for the Strata Hub portal
  • information about the strata scheme you’re reporting for
  • your individual or corporation licence details (if you’re a strata manager)
  • your payment.

How to submit an annual report

  1. Check the eligibility criteria.
  2. Select the ‘Submit an annual report’ button.
  3. Log in to the Strata Hub portal with the username and password you created when you registered.
  4. Follow the prompts to complete your annual reporting, including making your payment (using credit or debit card, BPAY, PayPal or PayID).

More information

  • There is an annual reporting fee, payable per lot. 
  • You need to update your annual reporting via the Strata Hub portal within 28 days if:
    • your scheme finds out reported information is wrong
    • any contact information changes for the:
      • secretary
      • chairperson
      • strata managing agent (if applicable)
      • building manager (if applicable)
      • emergency contacts
    • your scheme forms a strata renewal committee (to sell or redevelop the whole strata scheme). 
Last updated: 20 March 2024