Online form
Use this form to ask a question, report an issue or give feedback about a Service NSW program or service. All fields must be completed unless marked optional.
Privacy: If you would like us to respond to your feedback or enquiry we will need your contact details. We are collecting this information from you on a voluntary basis. It may be shared with other government agencies so that we can provide a response to you. If you choose to write a message, it will also be shared with the Department of Customer Service (DCS) for de-identified analysis to help us continually improve the way we support customers. Your contact details will not be shared with DCS as part of this analysis. Read our privacy statement for more information.
Phone
Call 13 77 88 Monday to Friday between 7am and 7pm (Sydney time).
If you're overseas, call +61 2 8894 1555.
Accessibility services
- National Relay Service: choose your access option and ask for 13 77 88.
- Translation and interpreter services: call 13 14 50 and ask the interpreter to phone 13 77 88.
Visit a service centre
Use our service centre locator to find a Service NSW location.
Write to us
Service NSW
GPO Box 7057
Sydney NSW 2001
NSW Government Directory
If you have feedback about another department or agency, check the NSW Government Directory. You'll find contact details for all NSW government departments, agencies and offices.