Use this form to tell Service NSW about suspected fraud involving your MyServiceNSW Account, NSW Digital ID, or any other Service NSW transaction where you believe your identity has been used fraudulently.
Privacy: If you suspect or have been affected by fraud and would like us to respond to your enquiry, we will need your contact details. This helps us to verify your identity and provide you with support as quickly as possible. Please do not use this form to provide personal information about someone else. We are collecting this information from you on a voluntary basis. It may be shared with other government agencies so that we can investigate the matter and provide a response to you. If you choose to write a message, it will also be shared with the Department of Customer Service (DCS) for de-identified analysis to help us continually improve the way we support customers. Your contact details will not be shared with DCS as part of this analysis. Read our privacy statement for more information.
Important information
If you believe your MyServiceNSW Account has been accessed or used fraudulently, refer to
How to stay cyber safe for immediate steps you can take to protect your account.
If you believe your driver licence details have been compromised in a data breach, refer to
data breaches information for immediate steps you can take to protect your identity.
If you want to report suspected business grant fraud that does not involve your identity (for example, you believe a business has fraudulently applied for a disaster grant), you must use
this form.
