Service NSW aims to keep our customers at the heart of everything we do. We welcome your feedback about Service NSW to help us improve what we do and how we do it. Please send us your comments, questions, feedback and complaints through the form below, or write to us at:
GPO Box 7057
Sydney NSW 2001
Please note that Service NSW is collecting your information to resolve, investigate or otherwise deal with your feedback. Where appropriate, Service NSW may disclose your information to another party or another government agency for the purpose of resolving your issue. Service NSW will notify you if this occurs.
If you do not wish your identity or other information to be disclosed, either at all or to any particular person or body, you should note this in your comments in the form.
If you would like to receive a response, please ensure you have provided your contact details.
Hearing or speech impaired
For Speak and Listen (Speech-to-Speech Relay) users, please call 1300 555 727
For internet relay, please visit National relay service
Translator and interpreter services
Customer service enquiries
For any customer service related enquiries, please email us at email@example.com or call us on 13 77 88. If you cannot access 1300 numbers (for example, you are overseas), you can also call us on the landline +61 2 8894 1555
For any media related enquiries, please visit our News page to find the media phone number. This line does not assist with transactions and services.
Our ABN number is 37 552 837 401.