Online feedback
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Phone
Call us on 13 77 88 from Monday to Friday between 7:00am and 7:00pm (Sydney time). COVID-19 related enquiries are available 24/7.
For translation and interpreter services, please call 13 14 50 and ask the interpreter to phone 13 77 88.
If you are deaf, hard of hearing and/or have a speech impairment, contact us through the National Relay Service. Choose your access option and ask for 13 77 88 when asked by the relay officer.
If you can't call 1300 numbers, please call +61 2 8894 1555.
In person
To visit us in person use our service centre locator.
Write to us at:
Service NSW
GPO Box 7057
Sydney NSW 2001
Complaints
You can make a complaint using the online form above. For more information about our complaints handling process, see our Customer Complaints page.