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If the details of directors, owners or contact personnel within your tobacco/e-cigarette retailing business have changed, you'll need to update the organisation's retailer identification number (RIN). You can do this online.


  • A person named on the RIN such as the owner, director or contact person, and whose email address or mobile phone number is recorded on the RIN.
  • If there's no email/mobile number assigned to the person on the RIN, then they'll need to call the Tobacco Information Line on 1800 357 412.

What you need

  • the RIN
  • name registered on the RIN
  • the new details.

How to update

  1. Check the eligibility requirements.
  2. Select the 'Update online' button.
  3. Read and agree to the Terms and Conditions.
  4. Select 'Start'.
  5. Enter your name and RIN.
  6. Select 'Next'.
  7. Follow the prompts to verify your identity.
  8. Select 'Update Owner/Director/Contact Person'.
  9. Make the necessary changes.
  10. Select 'Save'.

More information

  • If the tobacco retailing business is changing ownership, a new notification needs to be made for that business. A new RIN will be provided, and the old RIN needs to be cancelled.
  • All the tobacco and/or e-cigarette retailing premises within a business can be included under a single notification if they are operating under the same ABN/ACN.
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