Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts.  For help, go to our MFA set up guide.

Customer service message: MyServiceNSW Account
Multi-factor authentication will soon be required for all MyServiceNSW Accounts. For help, go to our MFA set up guide.

Employer responsibilities

Employers have legal and regulatory responsibilities under:

Responsibilities include that employees must be paid for all the hours they work including the time they spend in training, team meetings, opening and closing the business, and working unreasonable trial shifts.

Workplace rights and responsibilities

Workplace rights and responsibilities are managed by the Fair Work Ombudsman.

If you're an employee or an employer, you can visit the Fair Work Ombudsman website to find out about:

  • award pay rates
  • penalty rates and allowances
  • minimum wages
  • paying wages
  • deducting pay and overpayments
  • tax and superannuation
  • payslips and record-keeping
  • unpaid work
  • pay during stand down and severe weather.

Pay, leave and redundancy calculators

The Ombudsman’s pay and conditions tool can be used by employees and employers. It includes a:

Find your award or enterprise agreement

An employee's minimum pay rate and employment conditions can come from an award, an enterprise or other registered agreement, or the national minimum wage.  

Visit the Fairwork Ombudsman website to find out more about awards and registered agreements.

Contact

If you have a workplace question you can contact the Fair Work Ombudsman.

Last updated: 13 May 2025