Digital Services Blog

Welcome to Service NSW Digital Services blog. Service NSW is a top provider of digital services in Australia. We partner with NSW Government agencies to service over 8 million citizens. 

Behind the scenes of Service NSW’s AI Hackathon

9 July 2024

Our journey from inception to execution. Find out about what we learnt along the way.

Abhishek Dadhich 
5 minute read

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A/B testing for push notifications

20 September 2024

Last year we ran A/B testing for push notifications in the Service NSW app. The outcome was a 100% increase in open rates.

Emma Salkild
2 minute read

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Making digital credentials easy to use across borders

26 November 2024

Find out about how citizens will be able to use a NSW Digital Wallet in Australia and around the globe.

Peter Lechlein
3 minute read

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Last updated: 26 November 2024