What we do
Service NSW is a leader in government service delivery.
We build and manage digital solutions that help government agencies serve the people of NSW.
Our experience means we understand the challenges of government operations. We can be relied upon to navigate uncertainty and provide meaningful support, whilst delivering quickly and cost-effectively.
Ask how we can help your government agency deliver better digital services – get in touch.
Benefits to government agencies
Using Service NSW digital capabilities can reduce the cost and complexity of running your digital services.
You can save time and effort:
You get:
Digital capabilities
We're committed to helping government agencies deliver services that are safeguarded, trusted, secure and accessible.
Choose from the options available or we can work with you to tailor solutions for your specific needs.
Identity Assurance
Verify customers’ identity document details before they use a service or complete a transaction
Authenticate
Let customers use their MyServiceNSW Account to log in to a NSW Government website or app
Digital Notifications
Create, schedule and send emails, text messages and mobile app push notifications to customers
Service Booker
Online booking system to facilitate customer appointments
Grants
Allow customers to claim eligibility and receive funds before spending the money
Rebates
Customers are allowed to claim back costs only after they have made a purchase
Vouchers
Distributed to individuals who can redeem them at registered businesses
Visit our Digital Services Blog to get a behind-the-scenes look at how our products and teams work.