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Service NSW
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About us

Service NSW makes it easier to access government services for people and businesses across NSW.

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Service NSW is a NSW Government executive agency that joined the Department of Customer Service on 1 July 2019. We deliver world-class one-stop-shop services for customers, businesses and our partner agencies. 

At Service NSW, a positive customer experience is our highest priority. We draw on the best in service delivery from the public and private sectors to provide leading customer experiences. 

Our organisation

Our leadership team

News

Annual reports

Jobs at Service NSW

Contact us

  • About us
    • Our organisation
      • Quiet Hour
      • Your responsibilities
      • Getting your photo taken
      • Accessing information
        • Service NSW Information Guide
        • Subpoenas
        • Service NSW Disclosure log
        • Service NSW policy document register
    • Our leadership team
      • Greg Wells
      • Cassandra Gibbens
      • Melissa Clemens
      • Catherine Ellis
      • Katie McDermott
      • Dawn Routledge
      • Alex Geddes
      • Christine Kosorukow
    • Jobs at Service NSW
      • Join Service NSW Digital
    • News
      • Media releases
    • Performance dashboard
      • Digital licences – statistics
      • Savings Finder program – statistics
      • Closed COVID-19 support programs – statistics
      • Disaster recovery support – statistics
      • Closed disaster recovery programs
    • Annual reports
    • Contact us
      • Customer complaints
        • Service NSW Complaints Handling Policy
      • Vulnerability disclosures
        • Report a security vulnerability
    • Social Media
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Last updated: 7 February 2023