COVID-19 update: If you are planning to go into a Service Centre, check the opening times before you visit. Read about the COVID-19 assistance available for NSW residents and businesses. 

Our online transactions are available 24/7. Call 13 77 88 for assistance or visit COVID-19.

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Service NSW is a NSW Government executive agency that joined the Department of Customer Service on 1 July 2019. We deliver world-class one-stop-shop services for customers, businesses and our partner agencies. 

At Service NSW, a positive customer experience is our highest priority. We draw on the best in service delivery from the public and private sectors to provide leading customer experiences.