Business Connect has more than 100 experienced, independent advisors, as well as a range of online and in-person events.

Eligible business customers can access up to 8 hours of free support per financial year, which includes business advice sessions and events. Online resources are free and available at any time. For some events, you may be asked to pay a deposit by the service provider delivering that event to confirm your booking.


If you own or operate a small business or are thinking of starting a new business in NSW, you can access Business Connect support.

You must have the right to live and work in Australia and be a resident of NSW and/or have your business premises located in NSW.

Former international students with post-study work right visas are eligible, including 485 visa holders. You can check your visa entitlements or find out more about business migration to NSW.

Business Connect also supports social enterprises, co-operatives and trusts that employ workers and operate in the same manner as a business or enterprise. Charities, volunteer groups, trade associations and organisations that are not trading as a business or enterprise are not eligible for Business Connect.

How to book

Here's how you can book a time to speak with an advisor or sign up to a Business Connect event.

  1. Find a Business Connect advisor or webinar or event
  2. Use the keyword search or search filters

    Use the keyword search function to find an advisor or event based on your business needs or use the drop-down menus to filter search results by your local area, your business industry or the type of support you need.  For example, you can find a specialist advisor by typing ‘access to finance’, ‘procurement’, ‘creative’ or ‘multicultural’ in the search field.
    You can also browse events or search by local area, business topic or event month.
  3. Register with Business Connect

    When you find the right advisor or event, you'll need to log in or sign up if it's your first time using Business Connect.
  4. Book your session or event

    The advisor will contact you within one business day to arrange a suitable time for your session. 

    If you have registered for an event, you will receive a confirmation email with event details.

    If you need help with the Business Connect booking system, call 13 77 88 to speak to a Business Concierge or register for a call back.


Last updated: 27 May 2024