Service NSW Business Bureau

The personalised support your business needs, in one convenient place.

Business support

Personalised support

Contact us for personalised guidance on government programs and services, including licences and permits, selling to government, and accessing support to expand locally and overseas.

Independent business advice

Get free, tailored business advice from independent advisors in one-on-one sessions, attend business events, and view online resources.

Online resources to help your business

Access free videos, podcasts, articles, tools and webinars on a range of small business topics.

View all support 

Guidance you can count on

Watch this short video to learn how the Service NSW Business Bureau can help you with free, personalised business support.

Transcript

The Service NSW Business Bureau is here to help your business. 

You can get personalised support to help you start a business, manage day to day operations, look for opportunities to grow or adapt your business to meet new challenges. 

We can help you with tailored advice from independent advisors on topics such as business planning, marketing and cash flow. You can also download the Service NSW Business Bureau app to book advisors, track and save licences, redeem vouchers and connect with our team.

To get started call 13 77 88. For free interpreter services call 13 14 50 and ask the interpreter to call us.

Featured help

Disaster and emergency assistance for business

Disaster recovery assistance for businesses in eligible NSW local government areas that have been impacted by natural disasters and emergencies.

Active and Creative Kids

Apply to accept the new Active and Creative Kids vouchers.

Toll relief rebate for sole traders

Sole traders with personal and/or business toll accounts who spent more than $402 on tolls in the 2023–24 financial year may be eligible to claim a 40% rebate.

Winning NSW Government contracts

Learn how to boost your business income by selling your goods and services to the NSW Government.

Exporting for small businesses

Reach new customers by selling your goods and services overseas.

Support for women in business

Discover programs, services and resources to help women in business succeed.

Stay organised with a Business Profile

A dedicated space for your business where you can:

  • manage licences and permits
  • apply for voucher programs, rebates and grants 
  • track the progress of transactions and applications
  • search for government tender opportunities.

You can set up and access your Service NSW Business Profile through your MyServiceNSW Account.

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Illustration of woman sitting at desk with laptop with business tab shown above

Download the Service NSW Business Bureau app

The Service NSW Business Bureau app makes it easier for businesses to interact with the NSW Government on the go. With the app, you can:

  • book advisor sessions and events
  • scan and redeem vouchers for participating businesses
  • receive real-time notifications relevant to your business.
Download on the App Store
Get it on Google Play

Resources

Starting a business

Set up your business, choose the best structure, apply for key business registrations and view industry-specific services.

Manage and grow your business

Find resources for managing and supporting your business and your employees.

Business licences

Apply for business licences, certificates and permits.

Charter for Small Business

Learn about the new framework for how the NSW Government will support the small business community.

Connect with us

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Last updated: 14 April 2025