With the latest COVID-19 health advice to stay home, we strongly advise you to use our website or call 13 77 88, rather than visit a service centre. Visit our COVID-19 page for information and advice on the assistance available for NSW residents and businesses.

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COVID-19 assistance

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If you are eligible to apply for a 2021 COVID-19 micro-business grant, you will need to have documentation ready to support your eligibility.

For more detailed information on eligibility, read the grant's guidelines

Supporting documents list

When you or your authorised agent applies for the grant, you must submit evidence that your business had an aggregated annual turnover between $30,000 and $75,000 in the form of a:

  • letter from a qualified accountant, registered tax agent or registered BAS agent (see our template letter), or
  • business activity statement (BAS), or
  • Australian income tax return (you do not need to show a tax file number), or
  • business bank account statements (separate from any personal accounts), or
  • a profit-and-loss statement from accounting software for a minimum 3-month period during the 2019–20 financial year, and an annotated personal bank statement for the same period or a 2019–20 personal income tax return.

If your business is not on the highly impacted industries list, you or your authorised agent must also submit evidence of your business' decline in turnover of 30% or more due to the public health order over a minimum 2-week period during the lockdown compared to:

  • the same period in 2019, or
  • the same period in 2020, or
  • the 2 weeks immediately prior to any restrictions of 12 June to 25 June 2021 (inclusive).

This should be in the form of a:

  • letter from a qualified accountant, registered tax agent or registered BAS agent (see our template letter), or
  • business bank account statement (separate from any personal accounts), or
  • profit-and-loss statements from an accounting software and an annotated personal bank statement.

Business with an ABN registered in another state

To prove your business operates in NSW, you can provide commercial rates notices or lease agreements.

If these documents are not available, Service NSW may accept a combination of the following:

  • utility bills
  • insurance papers
  • supply invoices
  • registration papers
  • contractor licences.

Not-for-profit organisations

If you're a not-for-profit that is not registered with the Australian Charities and Not-for-profits Commission (ACNC) or NSW Fair Trading, you'll need to provide the following:

  • a copy of your constitution (or a governing document such as articles of association) 
  • minutes and resolutions from AGM (biannual meetings) for the previous 3 years
  • audited financial statements for the previous 3 years.

New businesses

If your business only opened in 2020, you need to provide business bank account statements:

  • for a minimum 3-month period
  • that demonstrate turnover of more than $30,000 and less than $75,000
  • with your quarterly bank statement showing a turnover of $7,500 or more. 

Other circumstances

If your business was not operating for the full 2019–20 financial year, you can provide business bank account statements:

  • for a minimum 3-month period
  • that demonstrate turnover of more than $30,000 and less than $75,000
  • with your quarterly bank statement showing a turnover of $7,500 or more. 

If the 2019–20 financial year was not representative of your usual turnover due to the impact of natural disasters you can provide one of the following:

  • an income tax statement for the 2018–19 financial year, or
  • bank account statements for a minimum 3-month period from any of the first 3 quarters of the 2020–21 financial year.

If you cannot use June/July in 2019 as a comparison period for decline in turnover, you will need to provide one of the following:

  • a letter from a qualified accountant
  • business bank account statement.

More information

  • Letter of authority – Your accountant or tax agent will need to be listed as a contact for your business on the Australian Business Register (ABR) in order to submit an application on your behalf. If they are not listed, they will need to include a letter of authority with the application. A letter of authority is a legal document that authorises a third party to act on your behalf if they are not listed as an associate on the ABR. See our letter of authority template.
  • Aggregated annual turnover means aggregated turnover as defined in s. 328-115 of the Income Tax Assessment Act 1997 (Cth) ('ITAA 97'). Aggregated turnover includes the annual turnovers of entities (including foreign entities) that are connected with or affiliates of the business entity. For more information visit the Australian Taxation Office website.
  • Business activity statement (BAS) – How you lodge your BAS determines how you will be able to find your statements. For example, if you lodge through the ATO online services for business, your next statement will be available there. If your accountant lodges your BAS on your behalf, they will be able to assist you. For more information visit the Australian Taxation Office website.

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